FAQ

At present, we feature a select range of luxury skincare products, and
we're dedicated to expanding our collection to provide you with even
greater variety. Our mission revolves around delivering high-quality
options in skincare, beauty, health, and haircare, all thanks to the
continued support of our customers.

We sincerely apologize if you received any damaged items. Please contact our Customer Care Team here along with an image of your damage to be reviewed by our team.

ALLSKIN offers exchanges or refunds for products that remain unopened, undamaged, and unused.

Requests for returns or exchanges must be made within 72 hours of receiving your products. All returned items must be in their original condition and packaging, and must be returned within 30 days of purchase. Please note that shipping charges will not be refunded or credited.

To request an exchange or return please email allskinbrand@gmail.com

Our restocking fee is 15% of the item's purchase price, applied to
returns that meet our return policy criteria. This fee helps cover the
costs associated with processing and restocking returned items.

At ALLSKIN, we strive to get your order to you as quickly as possible. Our standard shipping time is typically 3-5 business days, but please note that actual delivery times may vary based on your location and the shipping method selected during checkout. For more accurate delivery estimates, we recommend checking the shipping information provided at the time of purchase. We appreciate your business and are dedicated to ensuring a smooth and timely delivery experience for all our customers.

Not at this time.

No, at this time we do not ship to P.O. Box or APO/FPO addresses.